Posted by on Mar 21, 2014 in Blog | 0 comments



This is one touchy topic for many!  We continue to look at soft skills and this is the second topic under soft skills.

First rule to keep in mind while reading this article is to not get defensive. You should be your own critic 🙂

Accountability is about being reliable and responsible for your job duties. It is crucial to ones’ success.  If you do your job the right way, consistently, you are increasing your growth and growth of the organisation.

Definition: Accountability is the obligation of an individual or organization to account for its activities and accept responsibility for them. In simple words:  Liable to being called to account or answerable.

Have you been lagging lately, not accomplishing as much as you would like or going nowhere near the goals you had set for yourself? Then it is time that you hold yourself accountable!

Let’s take a closer look at accountability in order to increase our understanding

People form judgements / interact with us based on what they think about us, not what we think they should think about us. So, when you make a commitment, you have to fulfil that commitment in their eyes. Helps form the right impression about you!

Examples of Accountability in the Workplace:

  • Employees reporting to work on time and being present for their entire required shift
  • Planning your work
  • Being responsible for your team and standing up for them!
  • Completing tasks responsibly that has been assigned
  • To be consistent in doing the right thing in all aspects pertaining to their job
  • Working together towards a common goal for the business



How to create an “Accountability” culture?

  • Set clear expectations / goals with your team members. Without this, employees lack direction on how they are to perform in the workplace.
  • It is important to plan your work in advance,  track the time you spend in doing your work to ensure you meet deadlines
  • You encourage others to hold you accountable for your tasks. Yes, that’s right!
  • You must not hesitate to hold people accountable now matter how awkward or difficult it may seem. Often managers shield teams from the consequences of their actions. You are accountable to hold your team accountable!
  • Have teams track / analyze their own performance
  • When holding someone else accountable you must recognize and respect their intention. Your intention should be to help the team member perform their tasks successfully and not to put anyone down. Be supportive.

Once you have created an accountability culture you will experience the below:

  • Overcome obstacles and increased performance levels
  • Resources are better allocated
  • Lower attrition levels
  • Increased  job and personal satisfaction
  • Relationships are strengthened
  • Improved Results , thereby increasing revenues and profitability

As the saying goes, “You are your biggest competition.” 🙂

It is the responsibility of employees to complete the tasks they are assigned, to perform the duties required by their job in order to fulfil the goals of the organization.

Please remember that when you are demonstrating accountability at work, you are telling the organization that you are a valuable asset! If you are a manager, displaying personal accountability will help build a culture of accountability in your company. Without it, you can quickly get a reputation of being an unreliable worker.

So, chin up, roll up those sleeves and take accountability of the work assigned to you. All the very best. 🙂


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